Privacy Policy

Privacy

At ALD Automotive we are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. 

The Data Controller is ALD Automotive Limited of Oakwood Drive, Emersons Green, Bristol BS16 7LB.  Details of our notification to the data protection regulator may be found in the Information Commissioner’s Office Public Register of Data Controllers at www.ico.org.uk under registration number Z5755978.

The Policy is supplementary to our main Privacy Policy/ Fair Processing Notice (www.aldautomotive.co.uk/privacy-policy) which includes detailed information setting out how we will handle your personal data securely and in accordance with your rights.

Where this supplementary policy includes information that is different from the main Privacy Policy, please rely on this supplementary policy in relation to use of the Buy My Car website and the main Privacy Policy in relation to all other processing undertaken by us.

General Information

This Policy explains what Personal Data we collect about you when you register to use Buy My Car and/ or use our services and how we handle your Personal Data to ensure that we protect your rights.  Please read this Policy, alongside our main Privacy Policy, carefully to understand how we will treat your Personal Data.  In this Policy, references to “you” or “your” shall mean you as a user of Buy My Car.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site. This includes information provided through our various 'contact forms' including name, address, email address and contact telephone number, together with vehicle details. We may also ask you for information if you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Cookies

Our website does not use cookies.

 

How and why we process your personal data

The following is a summary of the purposes of processing of your personal data, the third parties it may be shared with, and the lawful bases we may rely on in order to process it.  This is in addition to the data described in the main Privacy Policy/ Fair Processing Notice:

a)    in the normal course of our business, to allow us to register you to access Buy My Car and to provide you with our services.  The provision of your contact information at the point of log-on set-up to Buy My Car is mandatory if you are to receive our services.

Lawful bases: legitimate interests (to identify you and communicate with you in the course of providing our services)

b)    to allow us to manage your Buy My Car account;

Lawful bases: legitimate interests (to allow us to administer your account and provide our services to you). Contract Performance (to allow us to perform the contract in place between us or your employer holds with us governing the services provided via the Buy My Car site)

c)    to allow us to analyse your personal preferences and personalise our services to you so that we can provide a more tailored experience to you;

Lawful bases: legitimate interests (as part of administering your account and providing the right services to you under the contract in place between us or your employer holds with us governing the services provided via the Buy My Car site)

d)    We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them;

Lawful bases: Explicit consent, which will be obtained from you in the event that you wish to complete a survey

e)    We will endeavour periodically to check that the personal data we store for you is accurate.  If you would like to update the personal data we hold about you, please do so via your Buy My Car log-on.

Lawful bases: legal obligation (under the General Data Protection Regulation) or legitimate interests (to assist us in providing our services to you)

Where we store your personal data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We will do our best to protect your personal data, however we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Who do we share your information with?

As part of using our services, you consent to us sharing a limited subset of your Personal Data with the following parties, to assist us in achieving the purposes outlined in the ‘How and why we process your personal data’ section above:

      to any member of our Group of companies, which includes our subsidiaries, our ultimate holding company and its subsidiaries (as defined in section 1159 of the UK Companies Act 2006), where required to manage your Buy My Car account, for storage or as part of general data stability analysis;

      professional advisors in order to audit, review, perform or refine the Buy My Car services provided and as necessary for the establishment, exercise or defence of legal claims; and

      other third parties, where:

      our business, either in whole or in part, is acquired by a third party (in which case Personal Data about customers will be one of the transferred assets); or

      we are under a duty to disclose or share your personal data by law or regulation.

Changes to our privacy policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the ALD Automotive Ltd Data Protection Officer at [email protected]